Reference

slotmandiri Privacy Policy for Your Account Data

Clear control over your account, wallet and device details is the purpose of this slotmandiri Privacy Policy.

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How DANA And QRIS Data Is Used

slotmandiri Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Privacy Policy covers details that help us create and protect your account, such as your name, contact details, phone verification result, sign-in records and security events. When you choose DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we record the payment reference and

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status needed to match activity to your account; we do not need your wallet password. Device type, browser signals and approximate access data help us detect unusual sign-ins and keep sessions working across mobile and desktop. We retain records only for operational, dispute and legal needs,
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then remove or reduce them when they are no longer needed. Access and eligibility depends on local law, and this policy applies where local law permits. Ask our support team if you need the current policy version or a clarification.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVATE HELP PATHS

Get Privacy Help Beside Account Support

A direct support route helps you resolve a privacy question without sending sensitive details through an unrelated channel.

Account contact Send a privacy request through the account support route and include the email or phone number linked to your slotmandiri account so we can locate the correct record.

Wallet status For DANA, OVO, GoPay or QRIS questions, share the payment reference rather than a password or private wallet code; we use the reference to check status safely.

Access assistance If a sign-in or phone verification issue blocks your request, tell us the device path you used, such as mobile browser or desktop, without sending your password.

CONTROL YOUR DETAILS

Keep Wallet And Device Details Secure

We keep this policy practical by separating identity, payment and device signals instead of asking you to disclose more than a request requires.

Data handling

We use account details to create access, verify ownership, process support requests and protect sessions. Payment references from DANA or QRIS are used for matching status, not for collecting wallet passwords.

Cookie choices

Cookies and similar browser storage can keep your session available and remember basic settings. You can clear them in your browser, though doing so may require another phone verification step.

Account security

We may compare phone verification, sign-in time, browser and device signals when access looks unusual. Contact support if you do not recognise a session or see an unexpected account change.

Retention period

We keep records while they support account operation, payment matching, disputes or legal duties. When a record no longer serves one of those needs, we delete it or reduce its link to you.

Request changes

You can ask us to correct outdated contact details or clarify a record by using the account support path. We may verify your phone or email before making a change.

Who receives data

Access is limited to service and payment processes that need the relevant detail, such as matching a QRIS reference. We do not ask you to share private wallet credentials with support.

Privacy Policy Answers For Your Account

These Privacy Policy answers cover the questions we expect before you create an account or contact support from Indonesia. They explain phone verification, wallet references, browser data, retention and access requests in plain terms. If your situation is different, send the account support team the smallest useful detail and we will check the correct record.

It covers account details, phone verification, sign-in and device records, cookies, payment references, retention and requests to access or correct data. The policy applies where local law permits.

No. We use a DANA or QRIS payment reference and status to match activity to your account. Do not send a wallet password, PIN or private security code to support.

Phone verification helps us confirm account ownership before access or a data change. If you contact support from a different device, we may ask for the linked phone or email.

Yes. Contact account support with the email or phone linked to your account and request a data copy. We verify ownership first, then explain the available records and format.

Send a correction request through account support and identify the outdated detail. We may confirm your phone or email before changing it, so another person cannot alter your account.

We retain records while they support account access, payment matching, disputes or legal duties. After that need ends, we remove the record or reduce its connection to your account.

Access and eligibility depends on local law. Where local law permits, we apply the stated data practices; contact support for the policy version relevant to your account or region.

slotmandiri Privacy Policy for Your Account Data

Get Privacy Help Beside Account Support

Keep Wallet And Device Details Secure

Data handling

Cookie choices

Account security

Retention period

Request changes

Who receives data

Privacy Policy Answers For Your Account

01 What does the slotmandiri Privacy Policy cover?

02 Does slotmandiri store my DANA or QRIS password?

03 Why does Privacy Policy mention phone verification?

04 Can I request a copy of my account data?

05 How can I correct details held by slotmandiri?

06 How long does slotmandiri keep payment and device records?

07 Does the Privacy Policy change with local access rules?

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